I was traveling through Grand Island, Nebraska the other day, and was walking my dog past a couple of hotels near where I was staying.
When walking past the Holiday Inn Express, I looked up and saw this…
I was so disgusted by what I saw, I took a picture, posted it here, and have sent a link to this post to Holiday Inn corporate to see if they respond.
As you can see, their flag pole is located right next to the huge sign with their name.
Was it their intent to make themselves look patriotic by placing it there? Probably.
Have they blown that? I think so.
Also, does this lack of caring about their first impression outside translate into bad service inside? I can’t say, as I wasn’t actually staying at this hotel. However, if I was booked to stay there, and I pulled up and saw this, I would cancel my reservation, and tell them why.
What do you think? Am I overreacting?
UPDATED: I had originally posted this indicating the hotel in question was in Kearney, NE. After being contacted by that hotel (see comments), I realized that I had mis-identified the hotel. The picture above is actually from the Holiday Inn Express in Grand Island, NE. My sincere apologies go out to the hotel in Kearney, NE.